PLEASE READ CAREFULLY. By accessing or using StormRoofQuotes.com in any way — including browsing, submitting a quote request, or downloading any content — you agree to be legally bound by these Terms of Use in their entirety. If you do not agree, you must immediately stop using this Site.

Table of Contents

  1. Acceptance of Terms
  2. About This Site
  3. Passive Conduit / Marketplace
  4. No Endorsement of Contractors
  5. Informational Purpose Only
  6. No Guarantee of Results
  7. Minimum Age
  8. User Conduct
  9. Lead Submissions & Your Data
  10. SMS / Text Communications
  11. Content License
  12. Publication of Content
  13. Third-Party Sites & Contractors
  14. Warranty Disclaimer
  15. Limitation of Liability
  16. Indemnification
  17. Release — Contractor Disputes
  18. Breach & Liquidated Damages
  19. Modifications to Terms
  20. Modifications to Site
  21. Termination
  22. Delays & Availability
  23. User Feedback
  24. Disclosure & Business Transfer
  25. Copyright & DMCA
  26. Governing Law & Arbitration
  27. Miscellaneous
  28. Images & Illustrative Content
  29. Contact Us

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Franklyns Bay LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of StormRoofQuotes.com (the "Site") and all content, tools, features, and services offered through it (collectively, the "Service").

By accessing or using this Site in any manner — including browsing pages, submitting a lead request form, using any calculator or tool, downloading any content, or clicking any link — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, just as if you had signed this Agreement.

IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT USE THIS SITE OR SERVICE.

We reserve the right to modify these Terms at any time in our sole discretion. Modifications are effective immediately upon posting. Your continued use of the Site after any modification constitutes your conclusive acceptance of the updated Terms. If you are dissatisfied with any modification, your only recourse is to immediately discontinue use of the Site.

2. About This Site

StormRoofQuotes.com is an online lead generation marketplace operated by Franklyns Bay LLC. The Site serves homeowners and property owners ("Users") in thirteen Gulf and Atlantic coastal states who are seeking roofing services related to storm damage. The Site connects Users with independent, third-party roofing contractors and service professionals ("Service Providers") by forwarding User-submitted quote requests to one or more Service Providers who may contact the User directly.

The Site also publishes informational articles, cost guides, state-specific roofing information, interactive tools, calculators, and downloadable checklists to help Users understand storm damage roofing topics. All such content is provided for general informational purposes only.

3. Passive Conduit / Marketplace Platform

StormRoofQuotes.com operates solely as a passive conduit and neutral marketplace intermediary. We are an interactive computer service provider for the transmission and distribution of User-submitted lead requests and informational content. We do not originate, control, or take responsibility for the actions, communications, or work product of any Service Provider who receives a lead through this Site.

We do not perform roofing work, inspections, repairs, or any contracting services. We do not employ, supervise, direct, or control any roofing contractor, inspector, or Service Provider. No contractor-client or employment relationship of any kind is formed between you and Franklyns Bay LLC as a result of using this Site.

Submission of a lead request form on this Site does not guarantee that you will receive a quote, that any contractor will contact you, or that any roofing work will be performed. All Content and information submitted by or distributed to Service Providers through this Site is the sole responsibility of the person from whom such Content originated.

4. No Endorsement of Contractors

StormRoofQuotes.com does not endorse, recommend, vouch for, warrant, or guarantee any roofing contractor, Service Provider, or any work, estimate, representation, or warranty made by any contractor connected through this Site. Any contractor that contacts you as a result of a lead submission is an independent third party over whom we exercise no control whatsoever.

We do not verify, screen, license-check, background-check, bond-check, or otherwise vet any contractor. The fact that a contractor receives leads through this Site is not a representation of quality, licensing status, insurance coverage, or fitness for any particular job. You are solely responsible for independently verifying before hiring any contractor that they:

Phone Numbers Not Verified: Phone numbers and other contact information provided by homeowners through this Site are self-reported and are not verified by Franklyns Bay LLC. We make no representation or warranty as to the validity, accuracy, or currency of any phone number or contact information transmitted to contractors as part of a lead. Contractors should exercise their own due diligence before contacting any homeowner.

You agree that you should make whatever investigation or inquiry you deem necessary or appropriate before hiring any Service Provider. You waive the right to bring any claim against Franklyns Bay LLC relating to any interactions or dealings with any Service Provider and release Franklyns Bay LLC from any and all liability for or relating to any such interactions.

5. Informational Purpose Only

All content on StormRoofQuotes.com — including articles, guides, cost estimates, calculators, checklists, state-specific information, PDF downloads, and any other materials — is provided for general informational purposes only. Nothing on this Site constitutes or should be construed as professional roofing advice, legal advice, insurance advice, engineering advice, structural advice, or financial advice.

Roofing costs, timelines, material availability, local building code requirements, permit requirements, insurance claim procedures and outcomes vary significantly by location, property type and condition, contractor, weather conditions, and market conditions. Any cost estimates, price ranges, or figures presented on this Site are general approximations derived from publicly available industry data and are not quotes, guarantees, or binding representations of any kind.

No Binding Quotes or Contracts Through This Site: Any cost estimates, price ranges, or figures presented on this Site — whether in articles, guides, calculators, or any other content — are general approximations for informational purposes only and do not constitute binding offers, contractual commitments, or guaranteed pricing. Any quotes provided by contractors who contact you as a result of a lead submission are made directly by those contractors, not by Franklyns Bay LLC, and are not binding offers formed through this Site. No contract for roofing services is formed through this Site. To enter into a contract for roofing services, you must work directly with a contractor. Franklyns Bay LLC is not a party to any such contract.

Always consult a licensed roofing professional, your insurance carrier, a licensed public adjuster, and any other appropriate professional before making decisions about your roof, your insurance claim, or your property.

This Site specifically does not provide and expressly disclaims any representation regarding: insurance claim outcomes or coverage determinations; storm damage assessments or repair scopes; flood, wind, or hurricane loss evaluations; or the likelihood that any particular damage will be covered under any homeowner's, wind, or flood insurance policy. Losses and damages arising from acts of nature — including hurricanes, tropical storms, tornadoes, hail, flooding, and other weather events — involve complex insurance, legal, and construction considerations that require qualified professionals. Nothing on this Site should be relied upon as a substitute for such professional guidance.

6. No Guarantee of Results

We make no guarantee, representation, or warranty that:

7. Minimum Age

You must be at least 18 years of age to use this Site or submit any lead request form. Use of this Site is void where prohibited by law. By using this Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into this Agreement.

8. User Conduct

As a condition of your use of this Site, you represent, warrant, and agree that you will not:

We reserve the right, in our sole discretion, to suspend or terminate your access to this Site and to refuse any future use if your conduct breaches or fails to comply with these Terms. We may also seek any available legal or equitable remedy, including injunctive relief and damages.

9. Lead Submissions & Your Data

When you submit a lead request form on this Site, you provide personal information including your name, property address, phone number, email address, and details about your roofing needs (collectively, your "Submission"). By submitting this information, you:

We do not sell your personal information to unrelated data brokers or advertisers. For full details on how we collect, use, and protect your information, please review our Privacy Policy. In the event of a business sale, merger, or acquisition, customer data including Submission information may be transferred as a business asset, and you hereby consent to such transfer.

9a. SMS / Text Message Communications

By submitting a lead request form on this Site and providing your phone number, you expressly consent to receive text messages (SMS/MMS) and telephone calls from Franklyns Bay LLC and from roofing contractors and Service Providers who receive your lead, including messages and calls sent using an automatic telephone dialing system, prerecorded messages, or AI-generated voice technology, at the mobile or landline number you provide — even if your number is listed on a federal, state, or local Do Not Call registry. Consent to receive such communications is not a condition of receiving any quote or service.

You acknowledge that one or more roofing contractors or Service Providers may contact you in response to your lead submission, and that we do not publish, guarantee, or control the identity, number, or timing of contractors who may contact you. Contractors who contact you may use automated telephone dialing systems, prerecorded messages, or AI-generated voice technology to reach you.

Standard message and data rates from your wireless carrier may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.

To opt out of text messages from us, reply STOP to any text message from us. You will receive one confirmation message. Please allow up to ten (10) business days for your opt-out request to be processed. We reserve the right to send you non-automated calls or texts even after you opt out of automated communications. For assistance, reply HELP to any text message or contact us at [email protected].

It is your sole responsibility to notify us if you are no longer the owner or user of any phone number you provide to us.

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS FRANKLYNS BAY LLC AND ITS MEMBERS, AGENTS, AFFILIATES, AND INDEPENDENT CONTRACTORS FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, LIABILITY, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM OR RELATED TO: (A) YOUR UNAUTHORIZED PROVISION OF A TELEPHONE NUMBER THAT IS NOT YOUR OWN; (B) YOUR FAILURE TO NOTIFY US OF ANY CHANGE IN YOUR TELEPHONE NUMBER; OR (C) ANY CLAIM UNDER THE FEDERAL TELEPHONE CONSUMER PROTECTION ACT ("TCPA"), 47 U.S.C. § 227, OR ANY STATE LAW EQUIVALENT, ARISING FROM INFORMATION YOU PROVIDED TO US. FRANKLYNS BAY LLC SHALL HAVE THE RIGHT TO CHOOSE COUNSEL, AT YOUR EXPENSE, TO DEFEND ANY SUCH CLAIMS. YOUR INDEMNITY OBLIGATIONS UNDER THIS SECTION SURVIVE TERMINATION OF THESE TERMS.

10. Content License

All original content on this Site — including articles, guides, tool designs, page layouts, graphics, logos, and downloadable materials (collectively, "Copyright Materials") — is the exclusive property of Franklyns Bay LLC and/or its licensors and is protected by United States and international copyright law. You are granted a limited, non-exclusive, non-transferable license to access and use this content for your personal, non-commercial purposes only.

You may not reproduce, duplicate, copy, sell, resell, publish, or exploit any Copyright Materials for any commercial, educational, or other non-personal purpose without our express prior written consent.

Any feedback, suggestions, ideas, or other information you voluntarily submit to us regarding the Site or Service ("Feedback") becomes the sole property of Franklyns Bay LLC. We are not obligated to keep any Feedback confidential, to compensate you for it, or to respond to it. By submitting Feedback, you assign to us all rights in that Feedback.

11. Publication and Distribution of Content

Franklyns Bay LLC does not guarantee the accuracy, integrity, quality, or appropriateness of any content transmitted to or through this Site. You acknowledge that Franklyns Bay LLC acts as a passive conduit and interactive computer service provider for the publication and distribution of content and does not control and is not responsible for content made available through the Service.

By using the Service, you acknowledge that it is solely your responsibility to evaluate your risks associated with the use, accuracy, usefulness, completeness, or appropriateness of any content you access through this Site. Under no circumstances will Franklyns Bay LLC be liable for any content that contains errors, omissions, or defamatory or otherwise objectionable material, or for any loss or damage incurred as a result of your use of any such content.

12. Third-Party Contractors & Links

Franklyns Bay LLC is not responsible or liable for the acts, omissions, representations, warranties, conduct, workmanship, or communications of any third-party roofing contractor or Service Provider connected through this Site. All dealings you have with any contractor — including negotiating, contracting, paying, disputing, or any other interaction — are solely between you and that contractor and do not involve Franklyns Bay LLC.

This Site may contain links to third-party websites, resources, or services. We have no control over those sites and are not responsible or liable for their content, accuracy, policies, or practices. The inclusion of any link does not constitute our endorsement of the linked site. You access third-party sites at your own risk.

13. Warranty Disclaimer

YOU UNDERSTAND AND AGREE THAT THE SITE AND ALL CONTENT, INFORMATION, TOOLS, CALCULATORS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. FRANKLYNS BAY LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: (I) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (II) WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THIS SITE; (IV) WARRANTIES THAT ANY DEFECTS WILL BE CORRECTED; AND (V) WARRANTIES THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
FRANKLYNS BAY LLC DOES NOT WARRANT OR GUARANTEE THE QUALITY, WORKMANSHIP, LICENSING, INSURANCE STATUS, BONDING STATUS, OR CONDUCT OF ANY ROOFING CONTRACTOR OR SERVICE PROVIDER CONNECTED THROUGH THIS SITE. YOUR USE OF THIS SITE AND ANY RELIANCE ON ITS CONTENT OR ANY CONTRACTOR REFERRAL IS ENTIRELY AT YOUR OWN RISK.

Some states do not allow the exclusion of implied warranties. In such states, our disclaimers apply to the fullest extent permitted by applicable law.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FRANKLYNS BAY LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS ("RELEASED PARTIES") SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND (EVEN IF FRANKLYNS BAY LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (A) YOUR USE OF OR INABILITY TO USE THIS SITE OR SERVICE; (B) THE COST OF ANY GOODS OR SERVICES PURCHASED OR OBTAINED AS A RESULT OF USING THIS SITE; (C) ANY CONTENT OBTAINED FROM OR TRANSMITTED THROUGH THIS SITE; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (E) ANY ROOFING SERVICES, WORKMANSHIP, ESTIMATES, OR CONDUCT OF ANY CONTRACTOR OR SERVICE PROVIDER CONNECTED THROUGH THIS SITE; (F) ANY STATEMENT OR CONDUCT OF ANY THIRD PARTY THROUGH THIS SITE; (G) ANY BREACH OF THIS AGREEMENT BY FRANKLYNS BAY LLC; OR (H) ANY OTHER MATTER RELATING TO THIS SITE OR ITS SERVICE.
IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE RELEASED PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE EXCEED ONE HUNDRED DOLLARS ($100.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN ITS ENTIRETY; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
THERE IS NO BASIS FOR ANY PRESENT OR FUTURE ACTION, SUIT, PROCEEDING, HEARING, INVESTIGATION, CHARGE, COMPLAINT, CLAIM, OR DEMAND AGAINST FRANKLYNS BAY LLC OR ITS MEMBERS, MANAGERS, OR EMPLOYEES GIVING RISE TO ANY LIABILITY ARISING OUT OF ANY INJURY TO INDIVIDUALS OR PROPERTY AS A RESULT OF ANY CONTRACTOR OR SERVICE PROVIDER CONNECTED THROUGH THIS SITE.
YOU AGREE THAT YOU WILL NOT BRING ANY CLAIM PERSONALLY AGAINST ANY MEMBER, MANAGER, OFFICER, OR EMPLOYEE OF FRANKLYNS BAY LLC IN CONNECTION WITH ANY DISPUTE, LOSS, OR DAMAGE ARISING FROM YOUR USE OF THIS SITE. THE LIMITATIONS OF WARRANTIES AND LIABILITY SET OUT IN THIS AGREEMENT PROTECT FRANKLYNS BAY LLC'S MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AND SUB-CONTRACTORS TO THE SAME EXTENT AS FRANKLYNS BAY LLC ITSELF.

BY USING THIS SITE, YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET OUT IN THIS AGREEMENT ARE REASONABLE. IF YOU DO NOT BELIEVE THEY ARE REASONABLE, YOU MUST NOT USE THIS SITE OR SERVICE.

Each party acknowledges that the other has entered into this Agreement relying on the limitations of liability stated herein, and that those limitations are an essential basis of the bargain between the parties.

15. Indemnification

You agree to defend, indemnify, and hold harmless Franklyns Bay LLC and its members, managers, employees, agents, successors, assigns, and service providers (collectively, "Released Parties") from and against any and all claims, liabilities, losses, damages, costs, and expenses — including reasonable attorneys' fees and court costs — arising out of or related to:

Franklyns Bay LLC reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate fully with our defense of any such claim.

To the fullest extent permitted by applicable law, you waive California Civil Code Section 1542 and any similar provision of any other jurisdiction, which provides that a general release does not extend to claims that the releasing party does not know or suspect to exist at the time of executing the release. You expressly assume the risk of unknown facts and release all claims regardless of whether they are known or unknown at the time of this indemnification.

Subrogation Waiver: Your insurer, subrogee, or assignee shall be bound by these Terms to the same extent as you, including all applicable liability limitations, disclaimers, dispute resolution, arbitration, and indemnification provisions. No insurer, subrogee, or assignee shall have greater rights against Franklyns Bay LLC than you have under these Terms. Any insurer that has paid a claim on your behalf for losses arising out of your use of this Site shall be deemed to have waived any right of subrogation against Franklyns Bay LLC arising from or related to such claim. If any insurer or subrogee brings a claim in violation of this provision, such claim shall be subject to binding individual arbitration and Franklyns Bay LLC reserves all rights to seek dismissal, fees, and any other available relief.

15a. Release of Claims Arising from Contractor Disputes

SHOULD YOU HAVE A DISPUTE WITH RESPECT TO ANY SERVICES PROVIDED BY A ROOFING CONTRACTOR OR SERVICE PROVIDER, OR WITH RESPECT TO ANY FEES, WORKMANSHIP, OR CONDUCT OF ANY CONTRACTOR, YOU MUST ADDRESS SUCH DISPUTE DIRECTLY WITH THAT CONTRACTOR. YOU HEREBY AGREE TO RELEASE FRANKLYNS BAY LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS FROM ANY AND ALL DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, WHETHER SUSPECTED OR UNSUSPECTED, KNOWN OR UNKNOWN, DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY DISPUTE BETWEEN YOU AND ANY CONTRACTOR OR SERVICE PROVIDER CONNECTED THROUGH THIS SITE.
YOU EXPRESSLY WAIVE ANY AND ALL RIGHTS AND BENEFITS CONFERRED BY CALIFORNIA CIVIL CODE SECTION 1542, OR ANY SIMILAR PROVISION OF ANY OTHER STATE OR JURISDICTION, WHICH PROVIDES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." BY RELEASING CLAIMS AS SET FORTH HEREIN, YOU ACKNOWLEDGE THAT YOU MAY HEREAFTER DISCOVER FACTS IN ADDITION TO OR DIFFERENT FROM THOSE NOW KNOWN OR BELIEVED TO BE TRUE, AND YOU EXPRESSLY AGREE TO ASSUME THE RISK OF SUCH UNKNOWN FACTS AND TO RELEASE ALL CLAIMS REGARDLESS OF WHETHER THEY ARE KNOWN OR UNKNOWN AT THE TIME OF THIS RELEASE.

We are not responsible for the accessibility or availability of any contractor or Service Provider, or for your interactions and dealings with any contractor. You agree not to refuse to pay a contractor without a good faith basis for doing so.

Payment Disputes and Liens: Any dispute over payment between you and a roofing contractor — including any mechanic's lien, materialman's lien, or other lien filed against your property by a contractor or supplier in connection with work performed — is solely between you and that contractor. Franklyns Bay LLC has no involvement in, responsibility for, or liability arising from any payment dispute, lien, or legal action between you and any contractor connected through this Site. We strongly recommend that before making final payment to any contractor, you request a signed lien waiver or release covering all work completed and materials supplied.

Insurance First Requirement: Before making any claim against Franklyns Bay LLC or seeking any compensation from us in connection with any roofing contractor dispute, property damage, or bodily injury, you must first seek compensation under any applicable personal insurance you carry, including homeowner's insurance, renter's insurance, medical insurance, or any umbrella policy. Any claim against us will only be considered to the extent it is not otherwise covered by your personal insurance.

Excluded Losses: Notwithstanding any other provision of these Terms, Franklyns Bay LLC expressly disclaims all responsibility or liability for the following categories of loss, damage, or injury arising from or related to any roofing contractor connected through this Site:

Voluntary Dispute Assistance: While we have no obligation to assist with disputes between you and any contractor, we may, in our sole discretion and upon your written request, attempt to provide limited assistance in facilitating communication between you and a contractor. Any such voluntary assistance does not modify or waive any of our disclaimers or limitations of liability set forth in these Terms, does not make us a party to your dispute, and does not create any liability on our part. We are neither a mediator nor an arbitrator and do not provide legal advice.

16. Breach & Liquidated Damages

You acknowledge that certain breaches of these Terms would cause harm to Franklyns Bay LLC that is difficult to calculate. Accordingly, you agree to pay the following amounts as reasonable liquidated damages for the specified breaches:

The foregoing does not limit our right to seek actual damages, attorneys' fees, injunctive relief, or any other remedy available at law or in equity where actual damages exceed the liquidated amounts above or where a liquidated amount is not specified.

17. Modifications to These Terms

We reserve the right to modify and restate these Terms at any time in our sole discretion. Modifications are effective immediately upon being posted to this page. We will update the "Last Updated" date at the top of this page when changes are made. You are responsible for reviewing these Terms regularly. Your continued use of the Site after any modification constitutes your conclusive acceptance of the modified Terms.

18. Modifications to the Site

We reserve the right at any time, in our sole discretion and without notice, to modify, limit, suspend, or discontinue this Site or any portion of it — including any content, tool, feature, or service. We shall not be liable to you or any third party for any such modification, limitation, suspension, or discontinuance.

19. Termination

We reserve the right, in our sole discretion, to terminate or restrict your access to this Site at any time and for any reason, with or without notice. All provisions of these Terms that by their nature should survive termination — including without limitation Sections 10, 11, 13, 14, 15, 16, 23, and 24 — shall survive any termination.

20. Delays & Availability

The Site may be subject to limitations, delays, failures, and other problems inherent in the use of the internet and electronic communications. Franklyns Bay LLC is not responsible for any delays, failures, or other damage resulting from such problems. We do not guarantee that the Site will be available at any particular time or that lead requests will be transmitted without delay or error.

21. User Feedback

We welcome your comments about our Site and Service. However, our policy does not permit us to accept unsolicited creative ideas, business proposals, or product suggestions. Any Feedback you voluntarily submit becomes the sole property of Franklyns Bay LLC as described in Section 10. We are not obligated to keep Feedback confidential, compensate you for it, or respond to it.

22. Disclosure & Business Transfer

As Franklyns Bay LLC develops its business, it may sell or purchase assets, merge with another company, or be acquired. In such transactions, User data — including Submission information — is generally one of the transferred business assets. You hereby consent to the transfer of your information as part of any such transaction, to be used for any purpose consistent with these Terms.

We may also disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

23. Copyright & DMCA

All Copyright Materials on this Site are the exclusive property of Franklyns Bay LLC and/or its licensors and are protected by applicable copyright law. Unauthorized reproduction or use is prohibited.

In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512), we will respond promptly to notices of claimed copyright infringement submitted to our designated agent. To file a notice of infringement, please provide our designated agent with a written notification containing:

  1. A physical or electronic signature of the copyright owner or authorized representative
  2. Identification of the copyrighted work claimed to have been infringed
  3. Identification of the infringing material and its location on our Site
  4. Your contact information (address, telephone number, and email address)
  5. A statement of good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

DMCA notices should be sent to: [email protected] — Attn: DMCA Agent, Franklyns Bay LLC, Crystal River, FL 34428.

24. Governing Law & Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Informal Negotiations: Before initiating any formal legal proceeding, you agree to contact us at [email protected] and attempt to resolve the dispute informally for a period of sixty (60) days from the date written notice is received. Your notice must include your name and contact information, a detailed description of the dispute, and the specific relief you are seeking. If we request it, you agree to personally participate in an individualized telephone conference during this period. Compliance with this informal dispute resolution process is mandatory and a prerequisite to commencing arbitration. Any applicable statute of limitations shall be tolled during this period.

Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of this Site — including disputes with roofing contractors or Service Providers who contact you as a result of using this Site — shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The arbitrator shall apply Florida law. The arbitration shall take place in Citrus County, Florida, or at such other location as the parties mutually agree. The arbitrator's decision shall be in writing and shall be final and binding. Any roofing contractor or Service Provider who receives your lead through this Site is a third-party beneficiary of this arbitration agreement.

Arbitration Format: Arbitration hearings will be conducted by videoconference by default, unless both parties agree in writing to an alternative location. If an in-person hearing is required, it will take place in Citrus County, Florida, or at a location mutually agreed by the parties.

Arbitration Opt-Out: You have the right to opt out of this arbitration agreement by sending written notice of your decision to: Franklyns Bay LLC, Crystal River, FL 34428, postmarked within thirty (30) days of first using this Site or agreeing to these Terms. Your opt-out notice must include your name, contact information, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

Class Action Waiver: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND FRANKLYNS BAY LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The enforceability of this Class Action Waiver shall be determined by a court, not an arbitrator. If the Class Action Waiver is found unenforceable, the entire arbitration agreement shall be null and void.

Mass Arbitration: If twenty (20) or more similar claims are asserted against Franklyns Bay LLC by the same or coordinated counsel, the parties agree to a staged bellwether process in which five (5) cases per side shall be selected to proceed first in individual arbitration. The remaining cases shall not be filed until the initial cases are resolved. This process continues until all coordinated claims are adjudicated or resolved. A court shall have authority to enforce this provision and to enjoin mass filing of arbitration demands.

Frivolous Claims Certification: Any party initiating arbitration certifies that the claim is not being presented for any improper purpose such as harassment or needless delay, that the legal contentions are warranted by existing law or a nonfrivolous argument, and that the factual contentions have or will have evidentiary support.

Exceptions: Either party may bring an individual action in small claims court. Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.

Venue for Non-Arbitrated Matters: For any matters not subject to arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Citrus County, Florida.

Applicable States: Users in Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Texas, Virginia, Maryland, New Jersey, New York, and Connecticut are all subject to these Terms and this arbitration provision. Users are responsible for compliance with all laws applicable in their own state.

Severability of Arbitration Provision: If any portion of this Section is found illegal or unenforceable, that portion shall be severed and the remainder shall remain in full force and effect, except that if the Class Action Waiver is found unenforceable, the entire arbitration agreement shall be null and void.

Future Changes: If we make any future changes to this arbitration agreement, you may reject such changes by sending written notice to us within 30 days of the change, preserving the prior version for your disputes.

Improper Court Filing: Any claim or dispute that is required to be arbitrated under these Terms must not be filed in any court. If you file a claim in court in violation of this arbitration agreement, and after written notice from us you fail to withdraw such claim, Franklyns Bay LLC may recover reasonable attorneys' fees and costs up to $2,500 incurred in enforcing this arbitration agreement.

30-Day Contractor Dispute Notification: If you have a dispute, complaint, or claim arising from your interaction with any roofing contractor connected through this Site — including any claim for property damage, bodily injury, workmanship defects, or billing disputes — you must notify us in writing within thirty (30) days of the event giving rise to the claim at [email protected]. Failure to provide timely written notice may limit our ability to assist and constitutes a waiver of any right to seek voluntary assistance from us with respect to that dispute.

Time Limitation on Claims: YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, OR IT WILL BE FOREVER BARRED AND VOID. CLAIMS BROUGHT AFTER THIS ONE-YEAR PERIOD ARE VOID AND WILL NOT BE CONSIDERED UNDER ANY CIRCUMSTANCES.

25. Miscellaneous

Notice for California Residents: Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding this Site, please contact us at [email protected]. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Confidential Voluntary Resolution: In the event that Franklyns Bay LLC, in its sole and absolute discretion, voluntarily agrees to provide any form of assistance, credit, or compensation in connection with any dispute or complaint, such resolution and any associated agreement shall be treated as confidential by all parties and shall not be disclosed to any third party. Any voluntary resolution by Franklyns Bay LLC constitutes a full and final release of all related claims and does not constitute an admission of liability.

No Modification by Agents or Employees: No person, entity, contractor, or agent — including any roofing contractor who receives your lead through this Site, or any employee or representative of Franklyns Bay LLC — has authority to alter, waive, or modify any provision of these Terms. Any purported oral or written modification of these Terms by any such person is void and unenforceable. Only a written amendment to these Terms posted on this Site by Franklyns Bay LLC constitutes a valid modification.

Survival of Terms: The following provisions of these Terms shall survive any termination or expiration of your use of this Site or these Terms: Section 13 (Disclaimer of Warranties), Section 14 (Limitation of Liability), Section 15 (Indemnification), Section 15a (Release of Claims), Section 16 (Liquidated Damages), Section 24 (Governing Law and Dispute Resolution), and all disclaimers, limitations, and intellectual property provisions set forth herein.

Force Majeure: Other than payment obligations, neither Franklyns Bay LLC nor you will be liable to the other for any delay or failure in performance under these Terms arising out of a cause beyond our or your control and not otherwise due to breach, fault, or negligence. Such causes include but are not limited to fires, floods, hurricanes, tornadoes, earthquakes, strikes, unavailability of utilities, blackouts, epidemics, pandemics, acts of declared or undeclared war, acts of regulatory agencies, or other disasters or events of nature.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Franklyns Bay LLC regarding your use of this Site and supersede all prior agreements, representations, and understandings, whether written or oral.

Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall remain in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms at any time shall not constitute a waiver of that right or provision or of our right to enforce it in the future.

No Agency or Partnership: No joint venture, partnership, employment, or agency relationship exists between you and Franklyns Bay LLC as a result of these Terms or your use of this Site.

No Assignment by User: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent is void. We may assign our rights and obligations freely without restriction.

Notices: We may provide notices to you via email, posting on the Site, or regular mail. Notices to us must be sent by first class certified mail to: Franklyns Bay LLC, Crystal River, FL 34428, or by email to [email protected].

Survival: Sections 10, 11, 13, 14, 15, 16, 22, 23, 24, and 25 shall survive termination of these Terms or your use of the Site.

Third-Party Beneficiaries: You acknowledge and agree that each of the Released Parties defined in Section 14 shall be an intended third-party beneficiary of these Terms.

26. Images & Illustrative Content

Illustrative Purposes Only: Photographs, images, graphics, and visual content appearing on this Site — including hero images, contractor photos, project photos, and any other visual depictions of roofing work, storm damage, homes, or contractors — are used for illustrative and informational purposes only. They do not necessarily represent actual completed projects, actual contractors listed on this Site, actual storm damage scenarios, or actual homeowners who have used our services.

AI-Generated and Stock Images: Some images on this Site may be generated using artificial intelligence tools or sourced from stock image libraries. Such images are provided solely to illustrate concepts related to roofing, storm damage repair, home improvement, and related topics. They are not representations of real people, real properties, real projects, or real contractors unless explicitly identified as such.

No Endorsement: The appearance of any image on this Site does not constitute an endorsement, testimonial, or guarantee regarding any contractor, service, product, or outcome. Before hiring any contractor, you should independently verify their qualifications, licensing, insurance, and work quality.

Third-Party Image Rights: All images are used in accordance with applicable licensing terms. If you believe any image on this Site infringes your intellectual property rights, please contact us immediately at [email protected] with the subject line "Image Rights Concern" and we will promptly investigate and take appropriate action.

AI-Assisted Content Generation

Some or all of the written content on this Site — including roofing cost guides, state-specific information, contractor selection tips, storm damage guides, and other informational articles — was created with the assistance of artificial intelligence tools. Such content is based on general industry knowledge, publicly available information, and editorial judgment, and represents our independent expression of that information. We do not represent that AI-assisted content was generated by scraping, copying, or reproducing the specific creative expression of any third party. Any factual information contained in our content (such as cost ranges, roofing materials, or storm damage statistics) reflects general industry knowledge that is not subject to copyright protection.

AI Output Accuracy Disclaimer: To the extent any content on this Site was generated using artificial intelligence tools, Franklyns Bay LLC has not independently verified the accuracy, completeness, or reliability of such AI-generated output. AI-generated content may be inaccurate, incomplete, outdated, or inappropriate for your specific situation. All AI-generated content is provided for general informational purposes only and should not be relied upon as a substitute for professional roofing advice, insurance guidance, or legal counsel. You assume all risk arising from your reliance on any AI-generated content on this Site.

If you believe any specific content on this Site reproduces your copyrightable expression, please contact us at [email protected] with the subject line "Content Rights Concern" and we will promptly review and take appropriate action.

27. Contact Us

Questions, concerns, or notices regarding these Terms should be directed to:

Franklyns Bay LLC — StormRoofQuotes.com

Email: [email protected]
Mailing Address: Crystal River, FL 34428
EIN: 42-2557837
Website: www.stormroofquotes.com